Privacy Policy
At Shiny Oven Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our site or booking our services, you agree to the terms outlined below.
1. Information We Collect
When you interact with our website or contact us, we may collect the following information:
Name, email address, and phone number
Service requirements or details you provide in forms
Any other information you choose to provide voluntarily
2. How We Use Your Information
We use your personal information to:
Respond to your enquiries and provide our cleaning services
Process bookings and payments
Send important updates regarding your service or our business
Improve our services and website functionality
3. Legal Basis for Processing (GDPR Compliance)
Under the UK General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Your consent (when you submit a contact or booking form)
The necessity to perform our services and fulfil contractual obligations
Compliance with legal obligations
4. Data Sharing
We do not sell or rent your personal information to third parties. We may share data only when required by law or with trusted service providers who assist us in delivering our services, under strict confidentiality agreements.
5. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to improve user experience and gather analytical data. You can manage or disable cookies through your browser settings; however, some features may not function properly without them.
6. Data Retention
We retain your personal data only as long as necessary to provide our services or as required by law. After this period, your data will be securely deleted or anonymised.
7. Your Rights (GDPR)
You have the right to:
Access the personal data we hold about you
Request corrections to your data
Request deletion of your data, subject to legal or contractual obligations
Object to or restrict certain types of data processing
Withdraw consent at any time (if processing is based on consent)
To exercise your rights, please contact us using the details below.
8. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies separately.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our website or services constitutes acceptance of any changes.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
š Landline: 01582 234553
š Mobile: 07746719134
š§ Email: info@shinyovensolutions.co.uk